Refund Policy

All queries related to exchanges and returns must be addressed via email. Kindly contact us at care@vellefit.com.
Please note: We do not entertain any exchange or return requests over the phone.

If you wish to exchange or return a product, please reach out to us via email within 2 days of receiving your order.

Important Information:

• We do not offer refunds in the following cases:
• Incorrect or incomplete shipping address provided.
• Three failed delivery attempts by our courier partner.
• Package refused by the recipient (in case of prepaid orders).
• We only accept size exchanges for our products.
• Refunds are applicable only in cases where an incorrect product or incorrect size has been delivered.

For any assistance, feel free to contact us at care@vellefit.com — we’re happy to help!